Customer Support Representative

Basic Information

Closing Date: 24 Feb 2021

Job Title: Customer Support Representative

Company: CTC Engineering

Employment: Full-time

Location: CTC Group complex

Job Description

Deliver proper support and services to CTC Engineering  customers and dealers with more focus on spare-parts and service areas that eventually leads to more sales of  CTC Engineering   Products and achieve stated spare-parts sales target.

Job Requirements

  • Bachelor’s degree in Mechanical/ Electrical engineering or any other relevant degree.
  • (1-3) years of operational experience in a similar capacity.

Skills & Competencies

  • Business Acumen (Advanced).
  • Verbal and written communication (Advanced).
  • Computer Literacy (Advanced).
  • Arabic and English Language (Advanced).
  • Technical expertise in handling maintenance issues related to generators and Technical report writing skills.
  • Understanding of operational processes and procedures.
  • Planning and Organising (Advanced).
  • Problem Solving (Advanced).
  • Knowledge of Product Manuals/Drawings (Advanced).
  • Time Management (Advanced).
  • Willingness to work in remote areas frequently.

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