Customer Support Representative
Basic Information
Closing Date: 24 Feb 2021
Job Title: Customer Support Representative
Company: CTC Engineering
Employment: Full-time
Location: CTC Group complex
Job Description
Deliver proper support and services to CTC Engineering customers and dealers with more focus on spare-parts and service areas that eventually leads to more sales of CTC Engineering Products and achieve stated spare-parts sales target.
Job Requirements
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Skills & Competencies
- Business Acumen (Advanced).
- Verbal and written communication (Advanced).
- Computer Literacy (Advanced).
- Arabic and English Language (Advanced).
- Technical expertise in handling maintenance issues related to generators and Technical report writing skills.
- Understanding of operational processes and procedures.
- Planning and Organising (Advanced).
- Problem Solving (Advanced).
- Knowledge of Product Manuals/Drawings (Advanced).
- Time Management (Advanced).
- Willingness to work in remote areas frequently.